Careers Join a team that treats everyone like familyPrevious slideNext slide Careers Features$Competitive SalariesBenefitsStock OwnershipPiller’s is proud to have a culture that treats all employees like family. Our head office is located in Waterloo and our processing facilities are in Waterloo and Brantford. We strive to provide work life balance, competitive compensation and employee perks.Some perks include:Company paid benefit package available upon completion of probation, company matched pension plan after one year of employment, 3 weeks vacation time after one year of employment, stock options, free coffee and offsite events.Waterloo Millwright Position Type: Full-TimeRate of Pay: $39.25/hrLocation: WaterlooHours 2:30PM-11:00PM View job on LinkedInDescriptionMaintain, repair, and troubleshoot manufacturing equipmentPerform day to day preventative maintenance, machine diagnostics and general equipment and building repairPneumatic and Hydraulics troubleshooting and repairDevelop and facilitate maintenance best practices and equipment improvement effortsProvide on-call assistance as necessaryPLC Troubleshooting an assetAbility to weld and fabricate with stainless steel as requiredOther tasks assigned by the Maintenance Supervisor as requiredRequirementsLicensed Millwright 3-5 years’ experience in Food ManufacturingFamiliarity with reading electrical prints, for basic troubleshooting in breakdown situationsFamiliarity with industrial meat processing machine operationExperience with PM repair of hydraulic and pneumatic systemsBasic knowledge of Allen Bradley, Omron, Siemens and other PLC would be an assetStrong knowledge of Health & Safety requirementsMust be a self-starterMust be able to work under pressure to solve emergency maintenance issuesOrganized and able to prioritize issuesAbility to meet changing requirements and deadlines in a fast paced environmentExcellent problem solving, and communication skillsMust be a team player and highly motivated individualApply Electrician Position Type: Full-TimeRate of Pay: $39.25/hrLocation: Waterloo, ON.Post Date: February 2, 2023Hours 2:30PM-11:00PM View job on LinkedInDescriptionMaintain, troubleshoot, and repair a variety of meat processing and packaging equipment including stuffers, smokehouses, grinders, chopper machines and high-speed packaging equipment.Perform preventive and corrective maintenance of all electrical equipment, electric motors, and power panelsPerform cost-cutting modifications that improve safety and boost machine productivityPerform routine day to day monitoring for the plant (lighting fixtures, air-conditioning etc.)Perform general plant maintenance as neededRequirementsElectrician Certification / License (Industrial Electrician 442A and/or Construction and Maintenance 309A)2-3 years of experience working in a manufacturing plant as Industrial ElectricianKnowledge and experience working with high-speed equipment and electric-pneumatic controlsExperience in food manufacturing industry preferredApply Refrigeration Operator B Position Type: Full-TimeRate of Pay: $34.51Location: WaterlooHours 7:00AM-3:30PM View job on LinkedInDescriptionResponsible for the safe operations of the refrigeration plantMaintain and operate ammonia and Freon refrigeration systems, HVAC, and compressed air systemsPerform repairs and general maintenance duties associated with the refrigeration and boiler systemsTroubleshoot mechanical breakdown relating to the utilities to ensure minimal impact to productionComplete routine inspection and testing of equipment and infrastructure to ensure proper operationsDocument readings on plant equipment including boilers, water, and gas consumptionMaintain a safe and clean work environment by ensuring the facility is operating in accordance with the Technical Standards and Safety Authority (TSSA)Complete work orders and apply corrective measures in a timely mannerAssist maintenance team with repairs and preventative maintenance tasksReporting to Chief Refrigeration Operator/Maintenance CoordinatorAbility to work in noisy conditions, in a cold environment and occasionally from heightsRequirementsClass “B” Refrigeration Operator designationStrong mechanical aptitudeExperience within a TSSA-regulated ammonia facilityKnowledge and experience on Ammonia Refrigeration Systems2-5 years of experience working in a manufacturing plant (Refrigeration experience a must)Apply Customer Service Representative Position Type: Full TimeLocation: WaterlooHours 8:00AM- 4:30PM View job on LinkedInDescriptionThe Customer Service Representative will report to the Sr. Manager, Customer services & Logistics, and act as a liaison between customers, companies and consumers, to input orders and process complaints. This role will also assist with sales, order status, account questions and billing as required. Duties and Responsibilities include but are not limited to:Assist with consumer inquiries and complaints received via website and phone Assist in responding to consumer complaints received via phone or emailProcess and log Over, Shorts & Damages (OS&D)Follow up with backorders, late shipments and order tracing Assist with packing sample products for US exports whenever possibleHandle inquiries and complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Liaison with sales representatives as required for all order processingAssist sales representatives with all order requirements & issues (order minimums, customer credit hold, order lead time, product promos, new product launches etc.RequirementsCollege education preferredExcellent communication skills Strong attention to details1-2 years related experience with proven customer support Proficient computer skills– Microsoft Office & ERP experience Strong phone contact handling skills Demonstrated analytical and problem-solving skillsProficiency in active listeningProficient computer skills– Microsoft Office & ERP experience Ability to multi-task, prioritize and manage time effectivelyApply Inside Sales Representative Position Type: Full TimeLocation: WaterlooHours 8:00AM-4:30PM View job on LinkedInDescriptionThe Inside Sales Representative is responsible for performing tasks that involve coordination with customers, sales, logistics, and distribution to support sales and customer service for select National accounts and local independent customers. Duties and Responsibilities include but are not limited to:Collection and analysis of sales, inventory, and production data to inform the Vendor Managed Inventory process for select National AccountsGenerate sales opportunitiesReceive, input, process, and invoice independent customer orders from all manners of order receipt (phone, email, or CSR OSticket email system)Identify and address customers’ needs to achieve satisfaction and sales targetsLiaison with BDM’s, internal and external contacts as requiredEffectively manage large amounts of outgoing calls OS&D disposition & log entryHandle inquiries and complaints, provide appropriate solutions and alternatives within appropriate time limits and follow-up to ensure resolutionPerform other CSR functions as required, including (but not limited to)Vacation coverageManage incoming calls received in CSR & reception queuesRetrieve consumer inquiries and complaints via website, phone and support complaints databaseRelease, edit correct and update E.D.I. ordersCheck for invalid dates, routes, items & customer #’sTracking ordersInvestigating orders on holdRequirementsCollege education preferred 5 years related experience with proven customer support experienceProven track record of over-achieving targetsCustomer orientation and ability to adapt / respond to a variety of personalitiesExcellent communication & presentation skillsAbility to multi-task, prioritize and manage time effectivelyProficient computer skills – Microsoft Office & ERP experienceAble to work under minimal supervision, as well as with a teamAbility to make decisions independentlyAbility to work under pressureAble to set priorities and work to meet pre-determined objectivesApply Service Desk Analyst Position Type: Full TimeLocation: WaterlooHours 8:00AM-4:30PM View job on LinkedInDescriptionWe are currently seeking a ServiceDesk Analyst to join our IT department base out of our Waterloo facility. The Service Desk Analyst is responsible for the resolution of common issues encountered by users over the course of their normal day, along with coordinating resources in the case where they are unable to resolve the issue. This involves user account maintenance, vendor management skills, and the ability to follow up with internal and client resources in order to drive successful closure of issues.Duties and Responsibilities include but are not limited to:Manage incoming support issues by providing a resolution or triaging to the next level of support.Provide prompt and courteous information to internal clients.Responsible for managing and closing support issues in line with the company’s Service Level Agreements. This may include following up with other internal agents for timely responses.Creates, manages and removes user access to various company systems as required.Configures and deploys new computing resources such as desktops, laptops, tablets, etc.Confirms that end configuration meets company guidelines involving application and system security.RequirementsDiploma in computer science, or an acceptable combination of education and relevant experience required. Experience in other areas (networking, applications support, development) is an asset.5 years’ experience in a similar environment.Intermediate level knowledge with all Microsoft Office products.Understanding of Active Directory, adding accounts, managing permissions, and device setup.Effective project management skills.High degree of resourcefulness, flexibility, and adaptability.Able to effectively communicate both verbally and in writing.Ability to maintain confidentialityAble to work as a member of a teamAble to respond to direction and suggestionsAble to assume responsibility for project completionBe prompt & dependableSupport is needed across several sites and vehicle will be required.Apply Machine Slicer Operator (Days/ Afternoons) Position Type: Full TimeRate of Pay: 21.95Location: WaterlooHours 6:00AM-2:30PM / 2:30PM-11:00PM View job on LinkedInDescriptionSet-up equipment by assembling the machine parts, conducting safety pre-inspections, calibrating equipment, selecting machine programs, and making setting adjustments.Retrieve production materials and load into the machine.Monitor machine performance and ensure a steady flow of product to production standards.Troubleshoot equipment issues, clear jams, and make adjustments as required.Ensure proper documentation of all production materials used.Run out product from machine, store packaging materials, and sanitize machine at break periods and end of shift.Perform other job-related duties as assigned.Requirements1 year experience operating production machinesRead, write, and communicate (English)Basic mathematical skills requiredAbility to multi-task and work in a fast-paced environmentExcellent hand-eye coordination and attention to detailMust be mechanically inclined with good problem-solving skillsAbility to work effectively both as an individual and a team memberAbility to work in a cold environmentAbility to repetitively lift up to 20kgPrevious work experience in manufacturing is preferred but is not required, if you’re eager to learn, we would love for you to apply.Apply Payroll and Benefits Specialist Position Type: Full TimeLocation: WaterlooHours 8:00AM - 4:30PM View job on LinkedInDescriptionThe Payroll and Benefit Specialist is a full-time permanent role reporting to the HR Manager and responsible for all payroll and benefit activities. Duties and Responsibilities include but are not limited to:Timely and accurate bi-weekly processing of payrolls for Canadian hourly and salaried employeesReview payroll documents for accuracy and completenessEnsure payroll changes are made accurately and efficiently for the affected pay periods.Investigate payroll discrepancies from the time and attendance system.Process all ROE’s as required.Reconciling and remitting amounts for garnishments, pension and WSIB payments.Administration of the Employee Stock Option Purchase program.Enrolling and terminating employees on the various benefit plans.Processing and reconciling all benefit premium billing statements.Participate in the benefit renewal process and make recommendations on benefit plan design.Creating and distributing relevant weekly, monthly and quarterly payroll reports.Completing all year-end reporting activities including performing annual payroll balance at year-end for T4 preparation and T2200Staying current on payroll updates, including legislation, rules and regulations from CRAAssist with event planning and employee engagement activitiesRequirements3-5 years of full-cycle payroll experience, preferably in a manufacturing environmentPCP certified through the National Payroll Institute or in progress.Experience using UKG payroll strongly preferred Intermediate knowledge of Microsoft Office (word, excel, power point)Ability to multitask and work within established deadlinesExcellent customer service skills Strong attention to detail and a proven ability to work in a fast-paced environmentSecond language skills considered an assetApplyBrantford Meat Cutter Position Type: Full-TimeRate of Pay: $22.89-24.45/hr based on experienceLocation: Brantford, ON.Post Date: March 10, 2023Hours 7:00AM-3:30PM View job on LinkedInDescriptionComplete pre-start safety inspections including verifying guards are in place and equipment is in good working condition.Complete equipment set-ups, changeovers, sharpening and adjustments.Ensure quality standards and specifications are met prior to processing. Remove products from line that do not meeting quality standards.Working in a time sensitive process deboning, trimming, and preparing cuts of meats accurately according to specifications.Operate boning knives, wiz knives, skinners, conveyors, and other processing equipment.Scale buggies of meat and record weights into ERP system.Separate products and cuts into designated buggies, properly tag to identify product, and move buggies into designated staging area for further processing.Monitor and record inspections at critical food safety steps outlined as required.Responsible for maintaining food safety standards in work responsibilities and report food safety issues to QA immediately.Work in a safe manner in compliance with the Occupational Health & Safety Act by reporting all hazards, accidents, incidents or near misses to the Supervisor.Follow all prescribed SOPs, rotation schedules, HACCP and GMP proceduresPerform other job-related duties as assigned.Requirements1-2 years butcher / knife experience requiredExcellent hand-eye coordination and attention to detailRead, write, and communicate (English)Basic mathematical skillsAbility to multi-task and work in a fast-paced environmentMust be mechanically inclined with strong safety focusAbility to work effectively both as an individual and a team memberAbility to work in a cold environmentMust be able to lift 60-80lbsApply Industrial Electrician Rate of Pay: $38.25/hr plus an extar $1.00/hr for afternoon shift premiumLocation: Brantford, ON.Post Date: May 8, 2023Hours 2:45 PM - 11:15 PM View job on LinkedInDescriptionMaintain, troubleshoot, and repair a variety of meat processing and packaging equipment including stuffers, smokehouses, grinders, chopper machines and high-speed packaging equipment.Perform preventive and corrective maintenance of all electrical equipment, electric motors, and power panelsPerform cost-cutting modifications that improve safety and boost machine productivityPerform general plant maintenance as neededRequirementsElectrician Certification / License (Industrial Electrician 442A and/or Construction and Maintenance 309A)2-3 years of experience working in a manufacturing plant as Industrial ElectricianKnowledge and experience working with high-speed equipment and electric-pneumatic controlsExperience in food manufacturing industry preferredApplyDream job not listed? Send us your resume to be considered for current and future positions. General Application - Brantford Location: BrantfordView job on LinkedInDescriptionDream job not listed? Send us your resume to be considered for current and future positions.RequirementsSend us your resume to be considered.Apply General Application - Waterloo Location: WaterlooView job on LinkedInDescriptionDream job not listed? Send us your resume to be considered for current and future positions.RequirementsSend us your resume to be considered.ApplyWe would like to thank all applicants for their interest; however, only those selected for an interview will be contacted.Piller's Fine Foods is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or any other protected factor. Piller's Fine Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. Please advise us if you require accommodation.Summer Student TestimonialsPiller’s co-op work term provided me an excellent opportunity to gain valuable skills and knowledge in my chosen field. My orientation, training and colleagues were instrumental in my technical learning and overall skill development. It has been an absolute pleasure being part of the Piller’s IT department.Piller's Fine Foods does a great job of blending there summer students in with the regular full time employees, making for a great training and learning environment. On top of this, they also make a conscious effort to make summer students feel extremely welcome through bbqs, monthly draws and special employee occasions that happen often! This makes for a great workplace that has helped me develop and grow a variety of skills that I know will come in handy at future job opportunities as well in school. Some of them being time management, teamwork and organization. Thanks Piller's for a great summer so far!Working at Piller's Fine Foods has been an eye opening experience of the work and dedication it takes of every single team member has to ensure quality food reaches millions of people. It is a great place to learn the discipline and responsibility it takes to start your career. Piller's is a great place for both a summer and a full time job.Piller's Fine Foods makes it their duty to maintain a safe work environment and to promote a healthy well-being for their workers through several initiatives. They have had bbqs, competitions, draws, among other occasions employees may look forward to, even during my short-time summer employment, making my experience there worthwhile. The people who work at Piller's clearly care about the health and safety of their employees which has made me realize the importance of my own safety, rights, and health-- helping me in future endeavors. In addition, working at Piller's Fine Food's has made me realize I am capable of doing hard work and sticking with it even when I find it challenging.While working at Piller’s Fine Foods, I got more confidence in talking to other people since I underwent a job interview. I learned the importance of being on time because it reflects my character as an employee. Doing things right the first time is what I mainly learned in my stay at Piller’s. Also, I made new friends. They are very friendly and accommodating especially to newbies like me.Working at Piller’s as a Summer Student has been an invaluable opportunity for me. I was hired by Piller’s last summer, and I became part of a team that was both professional to work with and enjoyable to be around. Piller’s has given me practical work experience to prepare for my future career, as well as a reliable way to fund my education. I am very happy to be back this summer, and I would highly recommend Piller’s as an employer to any university student.