CareersJoin a team that treats everyone like familyPrevious slideNext slide Careers Features$Competitive SalariesBenefitsStock OwnershipFlexible HoursPiller’s is proud to have a culture that treats all employees like family. Our head office is located in Waterloo and our processing facilities are in Waterloo and Brantford. We strive to provide work life balance, competitive compensation and employee perks. Some perks include: Company paid benefit package available upon completion of probation, company matched pension plan after one year of employment, 3 weeks vacation time after one year of employment, stock options, free coffee, outdoor office space and offsite events. Food Chemist- Product Innovation and Development Chemist Job Category: Research and DevelopmentPosition Type: Full TimeLocation: WaterlooPost Date: February 4th 2021View job on LinkedInDescriptionPiller’s Fine Foods, a Division of Premium Brands Operating Limited Partnership, is a premier Canadian producer of the finest European-style processed meats with state-of-the-art production facilities throughout Ontario. Our award-winning deli products under the Piller’s brand are sold to grocery and restaurant chains throughout North America.We are currently accepting resumes for a Full-Time Food Chemist for our production facility located in Waterloo, Ontario.RequirementsDuties and Responsibilities include but are not limited to:• Perform product and processing analyses, including all preparations and follow-up documentation (daily).• Maintain a Product Development project tracking system for SRED (daily)• Maintain policies and procedures in the Product Development area to meet legislative and corporate standards. (daily)• Coordinate new product set-up, plant trials, first production and product launch. (as required)• Supervise, and provide information to, Research Assistant or Technician for preparation to complete SOPs, Trades Specs and approve label designs. (as required)• Provide Cost Accountant with details on Innovation Product Development research projects, changed formula and processes, to prepare proper cost and labour set up. (as required) • Present proposals for new product development or process improvements to Manager, if approved assume responsibility for research project, including project implementation timetable to meet sales and/or customer demand. (as needed) • Provide technical advice and assistance in problem solving of production issues to the company and customers. (as needed)• Establish and provide product information with regard to ingredients and other specifications for sales, marketing and customer. (as required)• Review and sign formula and specification sheets for private label products upon approval of changes or new products. (as required• Meet with suppliers about new compounds, ingredients and materials for testing purposes (as required) • Back up for LAB Technician position (as required)• Responsible for plant trails and 1st production launches, inform all other departments about the product reviewing product spec and SOP’s before production is startedQualifications for this position include• Master's Degree• 5 or more years of experience in the development of food products with specific experience in the development of meat products• Specialization or experience in Biochemistry or biological chemistry, Physical chemistry• Industrial Processes and Products Experience: Industrial operations and maintenance, Quality assurance and control, Industrial health and safety, Product development• Ability to work in a fast-paced environment and manage time effectively• Team oriented and ability to multi-taskHours 7:00am - 3:30pm Apply Health & Safety Coordinator Job Category: Health & SafetyPosition Type: FulltimeLocation: Waterloo & Brantford, OntarioPost Date: February 9, 2021View job on LinkedInDescriptionWe are currently accepting resumes for a Health & Safety Coordinator for our meat processing and warehouse facilities located in Waterloo and Brantford Ontario.The Health & Safety Coordinator is responsible for developing, implementing and enhancing the Company’s health and safety programs at three Piller’s locations, two in Waterloo and one in Brantford. This involves working closely with the JHSC, supervisors, managers and individual employees to promote occupational health and safety and develop safe, healthy and more efficient methods of working. The Health & Safety Coordinator will provide leadership and support in managing compliance with all health and safety legislation.Duties and Responsibilities include but are not limited to:Develop and implement health and safety management system and programs.Ensure compliance with all applicable safety legislation and regulations including Company rules, policies and procedures.Provide support advice and guidance with respect to health and safety activities.Assist and implement preventative measures and promote a proactive approach to safety activities.Provide assistance during incident investigations and ensure accuracy and completeness of documentation.Assist with performing risk and hazard assessments, including making recommendations for controls.Coordinate and participate on the Joint Health and Safety Committee including monthly meetings and inspections.Perform, assist and review PDA`s (physical demands analysis).Specify, audit and maintain all necessary safety equipment and personal protective equipment.Facilitate ongoing safety requirements including safety and equipment training, new hire safety orientation, hearing tests, evacuation drills and other safety elements as required.Work in conjunction with the Human Resources department on matters relating to WSIB claims management and return-to-work programs.Coordinate the Crisis Management Program and respond to emergencies.Maintain and update the Safe Operating Procedures (SOP’s), Lockout Tagout Sheets and SDS Binders.Produce reports and statistical information on a monthly basis and as requiredSchedule monthly walkarounds with the Management Team.RequirementsQualifications for this position include:3-5 years Health & Safety experience in the manufacturing industrySuccessful completion of a certificate or diploma in Occupational Health and Safety preferredCompletion of or working towards a CRSP designation (Canadian Registered Safety Professional)Comprehensive knowledge of the Occupational Health and Safety legislationProficiency with Microsoft Office programsExcellent verbal and written communication skillsExceptional interpersonal skillsStrong organizational skills, time management and attention to detailAbility to maintain a high level of confidentialityGoal oriented with team player attitude, willing to take initiative to improve the work environmentAble to travel frequently between the Waterloo and Brantford locationsApply Customer Service Representative Job Category: Customer Service RepresentativePosition Type: Full TimeLocation: Waterloo, Ontario.Post Date: February 22, 2021View job on LinkedInDescriptionWe are currently accepting resumes for a Customer Service Representative for our facility located in Waterloo Ontario.The Customer Service Representative is responsible for acting as a liaison between customers, companies and consumers. The Customer Service Representative will input orders and process complaints and also assists with sales, demand planning, account questions, billing, cancelations, QA requests and other inquiries.Duties and Responsibilities include but are not limited to:Receive, input, process orders from all means of order receipt.Track orders, process and log over, shorts and damages and also follow-up with backorders.Manage incoming calls and emails and assist with consumer inquiries and complaints via website and phone. Liaison with sales representatives as required for all order processing, requirements and issues.Identify and address customers’ needs to achieve satisfaction and investigate and correct orders with errors.Manage vendor inventory programs including keep of track of inventory in warehouses and assist with product features.Keep records of customer interactions, process customer accounts and file documents.Build sustainable relationships of trust through open and interactive communication.RequirementsQualifications for this position include:1-2 years related experience with proven customer support experienceCollege Diploma preferred Strong computer skills including proficiency in Microsoft excel, word, outlook Excellent communication and phone contact handling skills Strong active listening skillsFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt and respond to different types of personalitiesAbility to multi-task, prioritize and manage time effectivelyApply Quality Assurance Technician (Afternoon Shift) Job Category: Quality AssurancePosition Type: Full-TimeLocation: Waterloo, OntarioPost Date: February 25, 2021View job on LinkedInDescriptionWe are currently accepting resumes for a Quality Assurance Technician (Afternoon Shift) for our meat processing facility located in Waterloo, Ontario.The Quality Assurance Technician is responsible for performing tasks that ensure production and technical activities are in compliance with organizational quality assurance specifications and HACCP / Food Safety standards for established or newly implemented corporate policies and procedures. Duties and Responsibilities include but are not limited to:Perform quality inspections on raw or finished products at set frequency to ensure products are within specifications.Review results of specified testing, checks, swabbing, formulations, calibrations completed for compliance with established procedures.Inspect work in process to ensure quality specifications, SOP’s and SSOP’s are being followed in accordance with requirements.Complete required testing, checks, swabbing, formulations and calibrations required.Monitor corrective actions for compliance and effectiveness and initiate follow-up for completion.Assist Quality Supervisor in the identification, development and implementation of changes to specifications and the Quality Management System.Liaise with Production Department personnel to provide guidance and input regarding product specifications and quality issues.Prepare data and participates in customer and government audits as well as internal audits.Audit the results and (may be required to) perform required daily HACCP checks to ensure safety of product and /or process i.e. metal detection checks, oxygen checks.Monitor and enforce Good Manufacturing Practices.Prefer Pre-Operational inspection of equipmentPerform investigations on customer complaints.Prepare, train and implement Company policies and procedures.RequirementsQualifications for this position include:Microbiology/Food Science diploma or equivalentSQF Practitioner Certification preferred.Minimum of two years prior Quality Assurance experience in a food processing facility. Knowledge of HACCP principles.Proficient Computer skills (PowerPoint, Excel, Word, Outlook)Good communication, impact and influence skills.Able to work under minimal supervision, as well as with a team.Able to set priorities and work to meet pre-determined objectives.Able to work an afternoon shift.ApplyWe would like to thank all applicants for their interest; however, only those selected for an interview will be contacted.Piller's Fine Foods is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or any other protected factor. Piller's Fine Foods is committed to working with and providing reasonable accommodation to individuals with disabilities. Please advise us if you require accommodation.