Careers

Piller’s Fine Foods, a Division of Premium Brands Operating Limited Partnership, is a premier Canadian producer of the finest European-style processed meats with state-of-the-art production facilities throughout Ontario. Our award-winning deli products under the Piller’s brand are sold to grocery and restaurant chains throughout North America.

We are currently accepting resumes for a Full-Time Food Chemist for our production facility located in Waterloo, Ontario.

We are currently accepting resumes for a Health & Safety Coordinator for our meat processing and warehouse facilities located in Waterloo and Brantford Ontario.

The Health & Safety Coordinator is responsible for developing, implementing and enhancing the Company’s health and safety programs at three Piller’s locations, two in Waterloo and one in Brantford. This involves working closely with the JHSC, supervisors, managers and individual employees to promote occupational health and safety and develop safe, healthy and more efficient methods of working. The Health & Safety Coordinator will provide leadership and support in managing compliance with all health and safety legislation.

Duties and Responsibilities include but are not limited to:

Develop and implement health and safety management system and programs.

• Ensure compliance with all applicable safety legislation and regulations including Company rules, policies and procedures.
• Provide support advice and guidance with respect to health and safety activities.
• Assist and implement preventative measures and promote a proactive approach to safety activities.
• Provide assistance during incident investigations and ensure accuracy and completeness of documentation.
• Assist with performing risk and hazard assessments, including making recommendations for controls.
• Coordinate and participate on the Joint Health and Safety Committee including monthly meetings and inspections.
• Perform, assist and review PDA`s (physical demands analysis).
• Specify, audit and maintain all necessary safety equipment and personal protective equipment.
• Facilitate ongoing safety requirements including safety and equipment training, new hire safety orientation, hearing tests, evacuation drills and other safety elements as required.
• Work in conjunction with the Human Resources department on matters relating to WSIB claims management and return-to-work programs.
• Coordinate the Crisis Management Program and respond to emergencies.
• Maintain and update the Safe Operating Procedures (SOP’s), Lockout Tagout Sheets and SDS Binders.
• Produce reports and statistical information on a monthly basis and as required
• Schedule monthly walkarounds with the Management Team.

We are currently accepting resumes for a Customer Service Representative for our facility located in Waterloo Ontario.

The Customer Service Representative is responsible for acting as a liaison between customers, companies and consumers. The Customer Service Representative will input orders and process complaints and also assists with sales, demand planning, account questions, billing, cancelations, QA requests and other inquiries.

Duties and Responsibilities include but are not limited to:

• Receive, input, process orders from all means of order receipt.
• Track orders, process and log over, shorts and damages and also follow-up with backorders.
• Manage incoming calls and emails and assist with consumer inquiries and complaints via website and phone.
• Liaison with sales representatives as required for all order processing, requirements and issues.
• Identify and address customers’ needs to achieve satisfaction and investigate and correct orders with errors.
• Manage vendor inventory programs including keep of track of inventory in warehouses and assist with product features.
• Keep records of customer interactions, process customer accounts and file documents.
• Build sustainable relationships of trust through open and interactive communication.
  
  

We are currently accepting resumes for a Quality Assurance Technician (Afternoon Shift) for our meat processing facility located in Waterloo, Ontario.

The Quality Assurance Technician is responsible for performing tasks that ensure production and technical activities are in compliance with organizational quality assurance specifications and HACCP / Food Safety standards for established or newly implemented corporate policies and procedures.

Duties and Responsibilities include but are not limited to:

• Perform quality inspections on raw or finished products at set frequency to ensure products are within specifications.
• Review results of specified testing, checks, swabbing, formulations, calibrations completed for compliance with established procedures.
• Inspect work in process to ensure quality specifications, SOP’s and SSOP’s are being followed in accordance with requirements.
• Complete required testing, checks, swabbing, formulations and calibrations required.
• Monitor corrective actions for compliance and effectiveness and initiate follow-up for completion.
• Assist Quality Supervisor in the identification, development and implementation of changes to specifications and the Quality Management System.
• Liaise with Production Department personnel to provide guidance and input regarding product specifications and quality issues.
• Prepare data and participates in customer and government audits as well as internal audits.
• Audit the results and (may be required to) perform required daily HACCP checks to ensure safety of product and /or process i.e. metal detection checks, oxygen checks.
• Monitor and enforce Good Manufacturing Practices.
• Prefer Pre-Operational inspection of equipment
• Perform investigations on customer complaints.
• Prepare, train and implement Company policies and procedures.