Keeping safe during the COVID-19 Pandemic

As an essential service in Canada’s food supply chain, Piller’s Fine Foods is committed to serving Canadian families during this challenging time. Employee safety and food safety remain our top priorities and we have well-developed policies and procedures in place, and follow best practices at all facilities to minimize risk to our employees, products, and customers.

From the onset of COVID-19 we have been in contact with the Public Health Agency of Canada and other partners to ensure that we are aligned with emerging guidance regarding managing risks associated to the virus.

As a leading Canadian food producer, we continue to maintain our strict food safety policies and daily sanitation procedures at all facilities. In addition to maintaining our high standards, we have adopted a number of extra precautionary measures to protect our employees against the spread of COVID-19.

To that end, here’s what we’re doing.

Employee Health & Safety

At all facilities we have:

- Implemented mandatory screening and temperature monitoring programs for all employees and visitors before gaining access to the premises

- Limited visitors to only essential vendors and contractors required for operations

- Provided additional hand washing and sanitizing stations

- Increased sanitization in common areas and implemented staggered start/break times to reduce the number of people in common areas

- Increased distances between workstations, where possible, and provided additional personal protective equipment (PPE) for employees

- Circulated information to employees on a regular basis, as updates become available

We continue to follow Public Health Agency of Canada guidance and permit time off for any employee who has travelled outside of Canada in the last 14 days (or a member of their household), even if not exhibiting symptoms.

Remote Working & Business Travel

Across our organization, we are leveraging technology to mandate that all employees, who are able to do so, work from home.

We have eliminated all in-person meetings unless necessary and have suspended all business travel until further notice.

Food Safety

According to the Canadian Food Inspection Agency (CFIA), "there is no evidence to suggest that food is a likely source or route of transmission of the virus. At this time, there have been no reported cases of food or food packaging being associated with the transmission of COVID-19. All Canadians should continue to follow good hygiene practices during food handling such as, washing hands, regularly cleaning and disinfecting surfaces, cooking meat thoroughly, avoiding potential cross-contamination between cooked and uncooked food.".

Currently, all of our facilities are operating with minimal interruptions to service. We continue to meet the needs of our customers and we recognize that we could not do so without the ongoing support and efforts of our frontline staff. As such, all frontline employees are receiving temporary bonuses to show our appreciation for their passion and commitment during this time.

Given the fluid nature of the current environment, we will continue to use guidance from the Public Health Agency of Canada, Canadian Food Inspection Agency, and the federal and provincial governments to augment our policies and procedures as needed to protect our employees, products, and customers.

  • Updated: April 29, 2020