FAQs

Frequently Asked Questions

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How are Black Kassel meats which are Free of Allergens* manufactured?

We completely clean and sanitize all production lines prior to running our Free of Allergens* deli meats. We schedule our Free of Allergens productions for the first run of the day, immediately after the equipment has been sanitized. We micro-swab our food contact surfaces on a weekly basis and also break down our food contact equipment daily to ensure proper cleaning and sanitizing of all food contact surfaces. Our cleaning program is validated after every cleaning cycle to ensure all traces of allergens are removed.

*Free of all major food allergens (milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat and soybeans)

How long will Black Kassel deli meats stay fresh after opening?

Black Kassel deli meats will stay fresh for 4 to 5 days after opening if kept refrigerated and well wrapped.

What are the spices and spice extracts listed in the ingredients?

Spices and spice extracts are proprietary to our recipes and so are not listed on packaging or the website. If you have a sensitivity to a spice or herb that is not a major allergen, please contact customer service at 1-800-265-2627 for further information.

Testimonials

Huber Brothers - Edward, Wilhelm and Heinrich

A Proud Heritage

In 1957, Wilhelm Huber opened a small butcher shop in Waterloo, Ontario using family recipes and traditional European meat processing methods to provide his customers with authentic, great-tasting European deli meats. Two years later, his brothers Edward and Heinrich joined the company which became Piller’s Sausages and Delicatessens Limited.

From those humble beginnings, Piller’s has become one of North America’s largest producers of European sausages and deli meats, famous for award-winning products such as Black Forest ham and air-dried salamis. To this day, after five generations of sausage makers, Piller’s still uses the same natural aging, curing, and smoking process that had customers lining up outside Wilhelm Huber’s butcher shop over 60 years ago.

In 2011, the company was acquired by Premium Brands Holdings Corporation and is now known as Piller’s Fine Foods.

Award Winning Recipes

Using distinctive family recipes and traditional European meat processing methods, we offer more than 400 pork, beef, and poultry products to retail and foodservice customers all across North America. Not only that, we introduce more than 20 new products every year that keep pace with changing consumer tastes.

Over the years, our commitment to producing high quality delicatessen meats has earned us 44 international awards for product quality and superior taste.

In Canada, Piller's products were voted Winner of BrandSpark Best New Product Awards for Ready to Eat Packaged Meat by consumers in both 2014 and 2015.

Our Technology

In each of our three production facilities in Ontario, we utilize state-of-the-art meat processing equipment, the most up-to-date smokehouses, and the highest quality slicing and packaging production machinery.

All of our facilities are fully networked with the most advanced high-tech computer systems. As a result, we have the capability to manufacture all our products at any one of our facilities, so we can meet the demands of any customer, any request, any time of the year.

At our warehouse, order picking uses bar code scanning technology in the racking system to find customer orders and send them to the conveyors for delivery to our shipping area for the most efficient delivery system in the industry.

Our Vision

Although we’re proud of where we came from, we keep our eye on where we’re going. We focus on new product development and product improvement to satisfy our consumers’ preferences for great tasting, wholesome deli meats.

Our research and development team continues to create innovative products that meet the needs of our consumers and we continue to expand into other markets in North America.

With a history of stable growth and a reputation for superior quality products, Piller’s will continue to grow and thrive into the future.

We at Piller’s believe that we can support continuous sustainability initiatives that touch our industry by playing an active role in it. View our Sustainability Principles.

Piller’s is committed to Safe Quality Food (SQF) and is SQF Level 2 certified and federally inspected.

Piller's is committed to the welfare of animals. View our Animal Welfare Statement.

Piller's Facilities

Corporate Headquarters, Waterloo

443 Wismer St. Waterloo, Ontario N2K 2K6

Distribution Centre, Waterloo

250 Frobisher Dr. Waterloo, Ontario N2V 2L8

Piller's Fine Foods, Brantford

38 Middleton St. Brantford, Ontario N3S 7V7

Golden Valley Farms, Arthur (joint venture)

50 Wells St. Arthur, Ontario N0G 1A0